Elisa Kaplan Miller is an enterprise UX thought-leader with focus on agile integration and other issues in the enterprise arena. Long time user advocate and audience detective. A passionate user-experience architect / user research specialist with broad experience in user experience research, content strategy, information architecture, and technical training across variety of disciplines including banking/finance, healthcare, energy, semiconductors and high tech. Her professional toolbox contains many techniques for conducting quantitative and qualitative research for better understanding users. For last 20 years, she has integrated her strategic focus with a business perspective. Since moving from journalism to user experience, she has provided the strategic link between business, marketing and technology.